How to add the number field to the record producer and auto populate with the next record number.
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‎03-20-2019 07:08 AM
Hello there,
I am trying to get the number field, which is part of the task table that I extended from, I have added to the record producer but need to find how to make it auto populate with the next record number.
Will appreciate the collaboration.
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‎03-20-2019 07:19 AM
Record auto-numbering in ServiceNow is tied to a table, so it will not be trivial adding it to a record producer. I would suggest configuring the number field on your new table and not trying to make it work on the Record Producer.
If your users need to see the number of the newly created record, you can display it after the Record Producer is submitted.
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‎03-21-2019 12:26 PM
Thanks a lot Masha! I have seen and used the record producer without displaying the record number. Just that client might wanted to have it displayed. Also there is no need for the users to see the record number until after it's created. Thanks a lot again.
