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04-24-2025 07:42 AM
We're currently using the OOTB feedback widget on our portal:
However, we are wanting to amend this so that we don't see the 'Remind me later' and 'Do not share my personal info' buttons. Does anyone know how this is configured? Is is possible to add more options rather than just having the main three?
Solved! Go to Solution.
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04-25-2025 12:37 AM
Clone that widget and then make these changes
1) comment this to remove "Remind me later"
2) add style attribute to remove that entire row (see how the changes apply and play with the HTML)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-28-2025 05:22 AM
Do you know where the following is configured:
It would be good if I can change the title and help text.
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04-28-2025 05:30 AM
I believe I have answered your question and also provided guidance on subsequent question as well.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-28-2025 05:32 AM
for your follow up question you can make changes here
If my response helped please mark appropriate responses as correct & close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-28-2025 06:34 AM
Thanks. Where would I find 'data.commentLabel'
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04-29-2025 12:51 AM
it comes from server side this line and it fetches from feedback configuration record I believe
I hope you can mark appropriate responses as correct as I have provided solution to each of your question.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader