How to apply a UI Policy to a variable on a catalog item

[DevtoSME]

Hi i need to hide a variable on a catalog item using a UI policy. how do I use the "when to apply" section if I cant find the variable name to make a condition. or do i have to used the advanced option and script it.

if i need to script how do i construct the script. I'm not proficient with coding just yet

[Namrata Ghorpad]

Hello,

Refer the below link.

https://community.servicenow.com/community?id=community_question&sys_id=e9e55835db48e3c01cd8a345ca96...

Thanks,

Namrata

[SumanthDosapati · Accepted solution]

Hi,

May be you are using 'UI Policy' instead of 'Catalog UI Policy'

Regards,
Sumanth

[DevtoSME]

i see i was using the 3 line configure UI policy on the catalog item and not  the catalog UI policy

[ShubhamGarg]

Hi Joyea,

Please verify if you are creating UI policy for a stand-alone variable or a variable inside variable set?

If its stand-alone variable, you can create a UI policy applicable to catalog item.

If its a variable inside variable set, create a UI policy applicable to variable set, then you will see all the available variables inside variable set.

Let me know if issue persists.

Mark this as Correct/Helpful if it helps.

Regards,

Shubham

[DevtoSME]

yes this was for a catalog Ui policy or standalone not a variable. i was able to achieve it using the for and selecting catalog ui policy. thank you