Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

how to assign a user to default assigned_to in SC-Task

tGhadage
Tera Contributor

Hi Guys,

 

How to default assign a particular user as default assigned to in SC_TASK.

 

Thank!! 

8 REPLIES 8

Sid_Takali
Kilo Patron

Hi @tGhadage  Can you rephrase your question? 

Hi @Sid_Takali ,

 actually what I want to implement is if the SC_TASK with the description ( For Eg: Testing please ignore ) then it should get assigned to user name Abel Tuter.

 

Thanks!!

Hi @tGhadage  I have tested the below script on my PDI on Incident form. 

1. Create before insert Business Rule on sc_task table.

2. Use below code 

(function executeRule(current, previous /*null when async*/ ) {

    if (current.short_description.indexOf("Testing please ignore") > -1) {
        current.assignment_group = "add sys_id of assignment group";
        current.assigned_to = "add sys_is of assigned to user";
    }

})(current, previous);

 

Please mark my reply Correct/Helpful

Regards,

Sid

 

here also we need to check if the sc_task is open or close if the task is open (Newly created) then only we need to assign the task to Abel Tuter.