how to assign a user to default assigned_to in SC-Task

[tGhadage]

Hi Guys,

How to default assign a particular user as default assigned to in SC_TASK.

Thank!! 

[Sid_Takali]

Hi @tGhadage  use this code 

(function executeRule(current, previous /*null when async*/ ) {

    if (current.short_description.indexOf("Testing please ignore") > -1 && current.state == 3) {
        current.assignment_group = "8a5055c9c61122780043563ef53438e3";
        current.assigned_to = "sys_is of assigned to user";
    }

})(current, previous);

Please mark my reply Correct/Helpful

Regards,

Sid

[Yashsvi]

Hi @tGhadage , 

Please check below link:

https://www.servicenow.com/community/now-platform-forum/setting-assigned-to-on-task-from-a-reference...

Thank you, please make helpful if you accept the solution.

[Anand Kumar P]

Hi @tGhadage  ,

Create after insert business rule on sc_task table and use below script
current.assigned_to = current.parent.assigned_to;
If you want to compare from other table and populate assigned to use below script

(function executeRule(current, previous /*null when async*/) {
	var chGr = new GlideRecord('change_request');
	chGr.addQuery('sys_id',current.request_item.u_related_change);  // use field as per your configuration which stores related change ID
	chGr.query();
	if(chGr.next()){
		chGr.assigned_to = current.assigned_to.toString();
		chGr.update();
	}
})(current, previous);

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand

[Ankur Bawiskar]

@tGhadage  

first question to you -> are you using flow or workflow here?