how to assign groups based on the tags ?

shabbir5 · ‎12-05-2023

Hi All,

We have a catalog form , and a variable (application service , reference to Application service table).

--> if a user select application service , and if that service is having any tag then we need to route the RITM to some X group.

--> if the selected service is not having any tags then we need to route to some Y group.

i tried by adding some condition in the flow , but that is not working.

Please provide your inputs

@Ankur Bawiskar

Thank you,

Shabbir Shaik

Dr Atul G- LNG · ‎12-06-2023

Hi @shabbir5

Try to do with the assignment rules

Like this:

check the Service.tags

I tried at my end and it is working.

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