How to attach a document to a task/cart from a scheduled job

[Joshua Comeau]

Here is my script:

I want to know when an attachment is attached to the form of the scheduled job what script to I place in this code that will glide the current document and stamp it on either the cart of the catalog or on the task that is generated?

[Joshua Comeau · Accepted solution]

Solution that worked for me:

//To Bulk update this script: System Data Management > Update Jobs

try{ //DO NOT TOUCH

var cartId = GlideGuid.generate(null); //CartID Generates //DO NOT TOUCH

var cart = new Cart(cartId); //Creates New Cart //DO NOT TOUCH

//add your requested item to the cart by sys_id of the catalog item //DO NOT TOUCH

var item = cart.addItem('7893bd301b90f110e010dd3bdc4bcbca', 1); //Adds Facility Request Catalog //DO NOT TOUCH

//Auto Populate the short description and description

var shortdesc = gs.info(current.u_ppm_short_description);

cart.setVariable(item, 'what_can_we_help_you_with', current.u_ppm_short_description);

var desc = gs.info(current.u_ppm_description);

cart.setVariable(item, 'can_you_give_us_some_more_details', current.u_ppm_description);

var article = gs.info(current.u_knowledge_article);

cart.setVariable(item, 'knowledge_article', current.u_knowledge_article);

var rc = cart.placeOrder(); //Places Order //DO NOT TOUCH

//Search for the scheduled job attachment and attach to the sctask

var attachment = new GlideSysAttachment();

var glideRITM = new GlideRecord('sc_req_item');

glideRITM.addQuery('request', rc.getValue('sys_id'));

glideRITM.query();

while (glideRITM.next()) {

    var glideSCTask = new GlideRecord('sc_task');

    glideSCTask.addQuery('request_item', glideRITM.getValue('sys_id'));

    glideSCTask.query();

    while (glideSCTask.next()) {

        //Copy attachment here

        var attachmentSysID = attachment.copy('sysauto_script', current.getValue('sys_id'), 'sc_task', glideSCTask.getValue('sys_id'));

        gs.info('Attachment with sys_id ' + attachmentSysID + ' to SCTask ' + glideSCTask.number);

    }

}

gs.info(rc.number); //DO NOT TOUCH

}//DO NOT TOUCH

catch(ex){//DO NOT TOUCH

gs.info(ex);//DO NOT TOUCH

}//DO NOT TOUCH

//end