How to attach a file in Additional Comments, so the user would receive the attachment?

Manikandan2 · ‎11-25-2018

Hi,

I want to add an attachment to the additional comments, so when the notification is triggered, the attachment is also sent.

Thanks,

Mani

Jace Benson · ‎11-25-2018

There are two other ways I see here;

1. Link to the attachments via a mail script

2. Update the notification to include attachments (goto the notification, advanced view, check `Include Attachments` it will include all attachments attached to the record at the time)

View solution in original post

Manikandan2 · ‎11-25-2018

Thanks a million. This has solved my issue, but it is attaching all the previous attachments as well. how do i just take the latest attachment from the additional comments?

Omkar Mone · ‎11-25-2018

Hi

This will get you the latest attachment from additional comments :-

current.comments.getJournalEntry(1);

Mark correct if it helps .

Regards,

Omkar Mone.

www.dxsherpa.com