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‎10-25-2023 11:44 AM
We have a requirement, where on Catalog Task fulfiller will attach an attachment ( attachment variable type ), Once that task is closed I am attaching that variable in the send email activity in flow , The email is triggering with content except the attachment. Is there any other way to attach the attachment to the notification ?
I tried Both ways . Send email and email notification
Solved! Go to Solution.
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‎10-27-2023 06:09 AM
Just figured out from Doc there is a copy attachment activity , which allows us to copy on any table .
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‎10-26-2023 12:48 AM
Hi @RudhraKAM ,
You need to create a custom action to add the attachment on email through flow designer. Please watch the below video for creating the custom action.
Creating custom Action to copy attachments in flow in ServiceNow
Please check and Mark Helpful and Correct if it really helps you.
Regards,
Mayur Shardul
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‎10-27-2023 06:09 AM
Just figured out from Doc there is a copy attachment activity , which allows us to copy on any table .
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‎11-21-2023 01:10 PM - edited ‎11-21-2023 01:11 PM
The 'Copy Attachment' action allows you to copy from one table entry to another. So are you using the 'Send Email' action and then 'Copy Attachment' to add the attachment to the email entry right afterwards and hoping the attachment gets added before the email is found by the system and sent?
Or is there a more elegant solution I'm missing?
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‎11-21-2023 02:30 PM
When I tried this I received: Error: The Record type sc_req_item does not match with Attachment table type.
I am trying to copy the attachment from the RITM to the email entry (see screenshot)