how to attach dynamic email template in email notification?

[rajapoochi]

I want to use different email templates for a single notification based on the severity. Basically, if Incident severity = 1, use severity1 template in email notification, if sev =2 , use sev2 template in same email notification.

one notification -> dynamic template based on condition. Is it possible?

[Mike Allen]

There is a field on notifications:

Use that from here:

And then make you notification fire based on severity:

[rajapoochi]

Thank Mike for your reply.

But in this case, i need to create 4 email notification for each severity. that is duplicate notification.

I am looking to create one notification, inside that, based on that severity, use different templates.

[Mike Allen]

Theoretically (I have never done it, but it should be possible), you can use notification email scripts.   Create a script that, essentially, says:

if(current.priority == 0){

//do this html

}else if(current.priority == 1){

//do this html

}[...]

Then put that mail script in your notification, like so:

[rajapoochi]

Not exactly what i am looking... I am trying to overwrite this template dynamically using code/mail script