I am not finding option to link my web assessor email under my servicenow university profile

Pre-populated MRVS rows appear correctly but input values create new rows instead of updating existi

I’m working on a Record Producer that uses a Multi-Row Variable Set (MRVS) to capture structured data in a grid layout.The MRVS includes several numeric fields (for example: Phase 1, Phase 2, Phase 3, and Phase 4) and one “Category” field (for Manpow...

Highlight vip user in "service workspace operation" BEFORE record is saved.

Currently (Screenshot), within the "Service Operation Workspaces" the VIP flag is displayed for VIP users "AFTER" the record is saved (below). The Requirement:  VIP flag to show up on the user field BEFORE the record in saved so that agents know user...

Workspace field color style

i have a two chice i can do 2 type of color  on workspace first dot/cell color like we saw in incident table field priority critical 1 and high2 and 2nd choice is change background color ..           i aaply field style but here it show only in list ...

workspace color style

i have a two chice i can do 2 type of color  on workspace first dot/cell color like we saw in incident table field priority critical 1 and high2 and 2nd choice is change background color ..           i aaply field style but here it show only in list ...

Major Incident Management Field Icon

Hello Everyone reading this..I wants to add a danger icon/image in Incident record inside the 'Number' field(just right to numbers), whenever the incident state will be major incident accepted so that it can get differ from the P1/any other incidents...

Search Sournce / Search based API ( not table API)

if there's a dedicated search API available for the CMDB table (cmdb_ci_business_application) that we can leverage, rather than relying on the Table API with LIKE queries. The results from the Table API haven’t been very effective for our use case. I...

How to ignore records in IntegrationHub ETL based on some criteria for a attribute?

How to ignore records in IntegrationHub ETL on some criteria using the On Before script?Docs says to refer the guidance mentioned here but couldnt get it done.https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configurat...

Create knowledge articles through api

Hey developers  We have a requirement to create knowledge articles in ServiceNow via api call. Can someone pls help Thanks in advance

Page is not Loading - Workspace

Hi Team ,  Greetings  While I'm trying to access the risk assessment page its not getting loaded and administrator tab is getting greyed out, any solution or fixes for this issue ? Thanks in advance  

Email Notification to Photographers showing all upcoming photoshoot sessions.

I am new to ServiceNOW. I need to email each Photographer with their photoshoot listing for the upcoming week.I can create a report but do not know how to only send the photoshoot list to each Photographer as they are in different cities w/ different...

We need to hide Worknote from service Portal for the incident record

We need to hide Worknote from service Portal for the incident record, Since worknote only for the internal team's Purpose.

Want to add SLA to the incident based on the time the incident is created, Morning or evening

Want to create two SLAs Morning SLA and Evening SLA. Morning SLA should be added to the incident if the incident is created between 00:00 AM and 12:00 PM. Evening SLA should be added to the incident if the incident is created between 12:01 PM and 11:...