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Help with Round robin method

In one catalog item,2 tasks are created, and these 2 tasks are assigned to single group contains 3 members. If 1st task is assigned to one member of the group, then the 2nd task should not assigned to same person who completed 1st task, it Should ass...

Add Variable attachment to notification email

Hi,I'm here after referring Adding attachments to Email - ServiceNow CommunityI'm tring attach dynamic vitiable attachment attached during form submission to OOB approval email notification. below is my After insert BR on sys_email table. But it isn'...

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SM123 by Tera Expert
  • 454 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add a related field in reference lookup list?

Hello, I have a reference field in one of my forms called Category Level 2 that points to a custom table x_company_category. That table has a self-reference field called parent.When I click the lookup icon, I want the popup list to show the current r...

Med99 by Tera Contributor
  • 686 Views
  • 5 replies
  • 0 helpfuls

Create Incident with attachment using POSTMAN

Hi Everyone, I Simply want to create an incident on my PDI with attachment using POSTMANI created Scripted RESR API and created POST resource  But I'm getting error ""error": {        "detail": null,        "message": "Invalid content-type. Supported...

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PDI issues

Hi, I was having PDI issues, where the PDI failed to wake up for 1 week.Then I decided to release the instance and request a new one. For the past 3 days, I'm now getting this error message (no matter what version I select - Yokohama, Xanadu etc): Wh...

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Email Notification, Inbound SMTP Email Format

Our customer is using SMTP instead of IMAP or POP3 Email Configuration: For sending email it's fine, but for receiving email, they are not using IMAP or POP3, so I need to   configure SMTP for receiving emails  

karimbassam by Kilo Contributor
  • 297 Views
  • 1 replies
  • 0 helpfuls

[ATF] Open All Records in Import Set Row Error

Hello,Good day everyone![Scenario] Executing import setWhen there's more than 1 error after the transform, I need to open all the error to see the full error message.I already done it opening an error record but with just 1 error. Is it possible if t...

saintmenace by Tera Contributor
  • 515 Views
  • 2 replies
  • 0 helpfuls

Resolved! Flow Designer: How to Loop through a Comma-Separated String

I have a Flow that has a Flow Variable whose value is being dynamically built.  Basically, it is building a list of AD Groups to add someone to, based on the answers to a bunch of questions in the Catalog Item.  So when it is complete, it is a String...

jmiskey by Kilo Sage
  • 2858 Views
  • 10 replies
  • 6 helpfuls