Need suggestion on resources to learn itam
Hi All,Need suggestion on how to learn itam, kindly suggest if now learning courses , udemy or youtube channel to master itam. Thanks for your suggestion
Forum Posts
Barcode scanning in Now Mobile
The Now Mobile app is designed to streamline reporting issues with meeting rooms via barcode scanning.Once the barcode is scanned, the app verifies the meeting room using the Asset Tag from the Managed Rooms table.If found, it displays "Meeting Room ...
Can we use is one of UI POLICY condition with string
Hello, I want to ask if we can use is one of ui policy condition to get string value in a hidden ctalog variable created?
Cannot access to the $sp object through my server scrpt
Hi all,I ve implemented an Assigment action by a serve side script whis is correcly executed when pushing the linked button.I need to access my current page parameters (and properties) to elaborate server side updating. But if I try to access the $sp...
Resolved! Now Assist Skill Kit
What are the required plugins to use Now Assist Skill Kit and can I install in on my PDI Is it free?
Hide new button from related list in enterprice architecture workspcae
I have a table cmdb_ci_business_process in that there is related list location(sn_wsd_workspce_location) there is new button showing need to hide that I have checj list control but it is not showing when I right click on header form of related lis...
Resolved! add and remove days question
Hi,I'm not good with dates and times, so I'm practicing now. Kindly help. var gdt = new GlideDateTime("2025-07-03 08:03:35"); var adding = gdt.addDays(10).toString(); //add 10 days to current date time var removing = gdt.addDays(-1); //remove 1 days ...
CSM workspace tabs and filters
I am in the process of building a new page variant in the CSM workspace which contains tabs. I have some single score data visualisations on each tab. The tabs all have their own filters. However, if I have a filter set in one tab, all my single scor...
Virtual agent NLU
I have created a VA flow which runs based on choice selected by users. Can we create a NLU intent in VA so that directly navigate to step no:X of flow based on text with skips rest steps in flow designer??
Resolved! Field Level VS Table Level ACLs
When both field-level and table-level ACLs exist in ServiceNow, how does the platform decide which one to apply? Which one takes priority, and what's the logic behind that?
Resolved! Business Rule
I have a business rule set to run on update of the 'State' field on the Incident table. It works perfectly when the field is updated manually or through a script, but when I update the same field using Flow Designer, the business rule doesn’t trigger...
Resolved! addEncodedQuery vs applyEncodedQuery
I often see both addEncodedQuery() and applyEncodedQuery() used in GlideRecord scripts — they seem similar, but are they really doing the same thing? When should I use one over the other, and are there cases where applyEncodedQuery() is actually bett...
Resolved! Locate the attachment of a record and read its content
Hello SN community. I have a batch of records that have attached a file that comes from another integration. I have a task where I require to locate the attached file and read it. Can you please provide with some guidance on how I can do that?
CAD DOUBTS
1. Which of the following is NOT a Flow Designer feature?A. Run a flow from a Catalog itemB. Call a flow from another flow or subflowC. Add stages to a flowD. Test a flow using the “Run as” featureIs it B OR D?2. What are the features of Flow Designe...
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