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‎08-07-2017 10:21 PM
I have an record producer built on an custom table which doesn't extends any base table. I need to attach sla for it. I tried but it is not working. Can we achieve this?
Thanks in advance.
Solved! Go to Solution.
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‎08-07-2017 10:35 PM
Hello Raviteja,
Have you defined SLA for custom table?
If yes:
Add the tasksla in the related lists of custom table.
http://wiki.servicenow.com/index.php?title=Creating_Defined_Related_Lists#gsc.tab=0
Using Related Lists - ServiceNow Wiki
IF no:
Define sla for the custom table.
http://wiki.servicenow.com/index.php?title=Service_Level_Agreements#gsc.tab=0
ServiceNow Commnunity MVP -2018 class.
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‎04-25-2022 10:38 PM
Hi Karthik,
The given link is not working, can you suggest, how we can create custom SLA on our table, that we are not extending any table.
thanks and regards
Pradeep sharma
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‎07-25-2022 08:38 AM
we can create SLAs for the tables extends by the TASK table
