How to auto-notify stakeholders before integration client credentials expire?

entcenginee
Tera Contributor

Hi all,

 

I need to automate credential expiry notifications for our SAM Pro integrations (OAuth, Connection & Credential Aliases, etc.).

 

Goal: Detect credentials expiring within 30 days and automatically:

 

  • Email mapped stakeholders
  • Create a tracking task
  • (Ideally) test connection post-update

My plan: A scheduled Flow Designer flow that checks a small registry table with integration name, credential alias, expiry date, and owner.

 

Questions:

 

  1. Is there an OOTB feature or best practice for this?
  2. Where does ServiceNow normally store expiry_date for OAuth or aliases?
  3. Has anyone built this before and could share a step-by-step outline or lessons learned?

Thanks in advance for any guidance or examples!

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