How to auto-notify stakeholders before integration client credentials expire?
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Thursday - last edited Thursday
Hi all,
I need to automate credential expiry notifications for our SAM Pro integrations (OAuth, Connection & Credential Aliases, etc.).
Goal: Detect credentials expiring within 30 days and automatically:
- Email mapped stakeholders
- Create a tracking task
- (Ideally) test connection post-update
My plan: A scheduled Flow Designer flow that checks a small registry table with integration name, credential alias, expiry date, and owner.
Questions:
- Is there an OOTB feature or best practice for this?
- Where does ServiceNow normally store expiry_date for OAuth or aliases?
- Has anyone built this before and could share a step-by-step outline or lessons learned?
Thanks in advance for any guidance or examples!
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