How to Auto-populate description field value by using script

[mania]

Hi,

I have changed Description field is String to HTML type, But i need to know how to Auto-populate description field value by using script from catalog item (request form).

Can you please help me. It will helpful.

Thanks in Advance!

[Kavita Bhojane2]

Hi @mania ,

You can set the description in the workflow/flow:

For workflow you can use run script as below:

current.description = "Whatever description you want to set "+current.number;

In flow designer: You can use 'Update Record' action as below:

Please mark my answer correct and helpful, if you find it useful.

Thanks,

Kavita Bhojane

[Dr Atul G- LNG]

https://www.servicenow.com/community/itsm-forum/i-want-the-short-description-field-to-get-autopopula...

https://www.servicenow.com/community/itsm-forum/populate-the-task-description-field/m-p/439026

https://www.servicenow.com/community/developer-articles/how-to-populate-the-short-description-of-a-t...

[Anand Kumar P]

Hi @mania ,

I create before insert update business rule and used below script 

(function executeRule(current, previous /*null when async*/) {

	var body = '';

body += '<p>Short Description: ' + current.getDisplayValue('short_description') + '</p>';//your case you can use =var html_text = current.variables.<Variable Name>;
gs.addInfoMessage(body);

current.u_html_field = body;
current.update();

})(current, previous);

Please mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand

[mania]

@Anand Kumar P 

I tried your code but not getting popup from record producer form to incident form.

Can you please suggest me.

Thanks!

Mania