@Moedeb
It should look like this in script
(function runMailScript(current, template, email, email_action, event) {
var user = event.parm1;
var arr = [];
var gr = new GlideRecord('cmdb_ci'); // table name changed
gr.addQuery('assigned_to', user);
gr.query();
while(gr.next()){
var str = gr.asset_tag + ' - ' + gr.name + ' - ' + gr.model_id.getDisplayValue();
arr.push(str.toString());
}
template.print('<ul>');
for(var i=0;i<arr.length;i++){
template.print('<li>' + arr[i] + '</li>')
}
template.print('<ul>');
})(current, template, email, email_action, event);
I hope this will help and answer will be marked as correct and helpful as most of the information is already shared.
Have nice day
Regards
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
