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Need to automate - if a ticket is not updated for more than a day then automated notifications will be triggered out to the individual assignee, lead (Based on the priority) until the ticket got updated with current status. pls advise me.
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Regards Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer LinkedIn: https://www.linkedin.com/in/dratulgrover YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
