How to bring the variable editor in now mobile app

[ramesh_r]

Hi All,

I want to bring the variable editor in now mobile app,

Example :

if I submit the record producer it will create an incident with variable values. right that is shown in the incident from. 

so if I open the same incident in mobile I want to see the variables in mobile app also.

what I need to configure for this

Thanks

Ramesh R

[Zack Hilacan1]

Hello @ramesh_r ,

It's a little bit different for Now Mobile App because it's not like you can just access it like a browser.

(But you can redirect the same link as a browser upon clicking records in the mobile)

You may need to create your own form in the Mobile App Builder for your screen and input the necessary fields that you want. You might want to test it out yourself because it is technically a portal related in the ServiceNow instance called "mesp".

For reference you can access this one, but it's better to understand the now mobile app builder starting from Homepages : Mobile App Builder 

Regards,

Zack

[Ankur Bawiskar]

@ramesh_r 

check these links

Agent Mobile App - Show Variables in form (sm_order) 

Accessing/editing variables from now agent mobile ... - ServiceNow Community

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

Accessing/editing variables from now agent mobile ... - ServiceNow Community

If my response helped please mark it correct and close the thread so that it benefits future readers.

[ramesh_r · Accepted solution]

Hi @Ankur Bawiskar 

Its there already but still the variables not visible in the mobile

[Ankur Bawiskar]

@ramesh_r 

did you try to login with admin and see if it shows?

If it doesn't work with non-admin then access issue which you can debug further.