- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2018 05:48 PM
Hi all,
finding this oddly frustrating...I've got a GlideAjax calling a script include to look up the sys_user_delegate table and return values based on the GlideRecord to populate a read only field on a form, and remove duplicates before sending back.
anyone see what's wrong with this script? thanks!
Script include:
var AjaxGetDelegates = Class.create();
AjaxGetDelegates.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getDelegates:function(){
//var delList = [];
var user = this.getParameter('sysparm_user');
var delegates = new GlideRecord('sys_user_delegate');
delegates.addQuery('user',user);
delegates.query();
var delList = [];
while(delegates.next()){
var dels = delegates.delegate; //field on the delegate table I want to return
delList.push(dels);
//delList = delList + delegates.delegate+',';
}
var arrayUtil = new ArrayUtil();
delList = arrayUtil.unique(delList);
return delList;
}
});
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-28-2018 03:04 PM
Figured it out...got some internal help and got the solution by creating an object and then building the array off the key, see script include below. This then removes the duplicates before returning the array to the client script. works perfectly to populate a list collector type field on the form and accommodates for duplicate records on the delegate table.
script include:
var AjaxGetDelegates = Class.create();
AjaxGetDelegates.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getDelegates:function(){
var delList = '';
var tempList = {};
var user = this.getParameter('sysparm_user');
var delegates = new GlideRecord('sys_user_delegate');
delegates.addQuery('user',user);
delegates.query();
while(delegates.next()){
tempList[delegates.delegate] = true;
}
for(var key in tempList) {
delList += key + ',';
}
return delList;
}
});
catalog client script:
function onLoad() {
//look up sys_user_delegate table and populate "my_delegates" field
var user = g_form.getValue('current_user');
var gr = new GlideAjax('AjaxGetDelegates');
gr.addParam('sysparm_name','getDelegates');
gr.addParam('sysparm_user',user);
gr.getXML(setDelegates);
//populate the my_delegates field
function setDelegates(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
//alert('answer is '+answer);
if(answer == '' || answer == undefined){
return false;
}else{
var arr = answer.split('||');
g_form.setValue('my_delegates',arr);
}
}
}

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2018 06:22 PM
If you can even mention your client script code that would be a bit more helpful
Thanks,
Siva
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2018 06:30 PM
Hi Siva,
here's the client script:
function onLoad() {
//look up sys_user_delegate table and populate "my_delegates" field
var user = g_form.getValue('current_user');
var gr = new GlideAjax('AjaxGetDelegates');
gr.addParam('sysparm_name','getDelegates');
gr.addParam('sysparm_user',user);
gr.getXML(setDelegates);
//populate the my_delegates field
function setDelegates(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
alert('answer is '+answer);
if(answer == '' || answer == undefined){
return false;
}else{
var arr = answer.split('||');
if (window === null)
g_form.setValue('my_delegates',arr);
}
}

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2018 06:31 PM
Just after running an initial run in Background script i think the issue you are facing is getting a single sys id in your result if i am not wrong
Just modify your code a little bit as below
var dels = delegates.delegate.toString(); //field on the delegate table I want to return
and that should work
i have run this in my background script and its working
var delList = [];
while(delegates.next()){
var dels = delegates.delegate; //field on the delegate table I want to return
delList.push(dels);
//delList = delList + delegates.delegate+',';
}
var arrayUtil = new ArrayUtil();
delList = arrayUtil.unique(delList);
return delList;
}
Hope this helps
Mark this response as correct if that resolves your query
Thanks,
Siva
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2018 06:47 PM