How to Calculate overall time duration on case form

[mania]

Hi,

I have a requirement, I have a field called Time worked once I click to start play button beside the Time worked field the time should be run and once I close the case form it should stop the time automatically and the calculate overall time and added to the Time worked Tab.

I have tried a lot but not getting proper solution.

Can you please anyone suggest script for that. It will be helpful.

Thanks in Advance!

[Dr Atul G- LNG]

I tested this and it capture like this

[mania]

@Dr Atul G- LNG 

Thanks for responding!

I have tested already but Once I click to start play button beside the Time worked field the time should be running but once I click the close case button on form it should stop the time automatically and the calculate overall time and added to the Time worked Tab. 

I need Script for that, can you provide me, It will be helpful.

Thanks!

Mania

[Dr Atul G- LNG]

Hi @mania 

I am not 100% , but I guess this timer start as soon as the case form get open. May be you need to add a condition on onload script if case is closed state it should not start. 

[mania]

@Dr Atul G- LNG 

Okay, I have one more query here. 

1.when form is opened, Time worked field timer does not start, User can start timer if preferred - I have done this part.

2.If 00:00 time at any update - prompt user to add time manually before allowing ticket save

Time logged should go into time worked at bottom of ticket. - How to do this case?

In the above case how do i achieve that?, Can you help on this?, It will be helpful.

Thanks!

Mania