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How to calculate the SLA time left

Mahesh Pydisett
Tera Contributor

‎08-29-2023 07:59 AM

Hi Everyone,

 

Can anyone help me on how to calculate the SLA time left for the incident.

 

Thank you!!

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Jaspal Singh
Mega Patron
Mega Patron

‎08-29-2023 08:11 AM

Hi Mahesh,

If record has SLA associated then the Business Time Left will give you what you are looking for.

Link for a check.

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