How to call email template in Flow Designer Send Email action?

[Balaraju K B]

Hi,

I want to call email template in Send email action in flow designer to set the body and subject.

@Ankur Bawiskar Any idea here?

Thanks in advance,

Bala

[Saurav11]

hello,

Please checkout the below thread:-

https://community.servicenow.com/community?id=community_question&sys_id=a7cb624cdb6db700f7fca851ca961946

Please mark answer correct/helpful based on Impact

[Ankur Bawiskar · Accepted solution]

Hi,

there are some limitations around Send Email action in flow

I would suggest to use event based notification

Trigger notification by triggering event from flow

Regards
Ankur

[Ankur Bawiskar]

@Balaraju K B 

Hope you are doing good.

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If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur