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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Custom fields being read only without the checkbox being selected Hello, A clients envir... Read More Developer forum We are Trying to Integrate ServiceNow Dev and Test with Microsoft Teams Hi @community I am in ... Read More Developer forum Service Catalog variables do not show the recurring price in the options in the service portal. Read More Developer forum Copy attachment from interaction chat to Request whenever agent creates any request, all the attachment... Read More Developer forum Transform - Coalesce field not indexed Has anyone experienced issues ingesting vulnerability findings from Google Cloud / ... 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Activity in Developer

Custom fields being read only without the checkbox being selected

Hello, A clients environment was recently upgraded to Australia. I created a custom field on the sn_grc_reg_change_regulatory_feed table and when I added the field to layout it came on as read only even though the checkbox is not selected. I did read...

  • Question

Copy attachment from interaction chat to Request

whenever agent creates any request, all the attachment should be copied from interaction chat to request (REQ/RITM).How to do this via flow designer.what can be the trigger condition and how to look up record

  • Question

Get Familiar with Agentic Workflows & AI Agent

  We used to design services. Now we’re designing the thinking behind them. With ServiceNow’s AI Agentic Workflows, you're not just setting up automation, you’re training digital coworkers that can plan, reason, and get things done.   This hands-...

  • Article
  • Support - Customer Enablement

Resolved! Employee Center Badges Color in My Request widget

Are you struggling with the color of the badges in Employee Center? Colors don't seem to match the state of the records?I bring you the solution!It seems it's a temporary issue as the widget is quite new, but SN Devs didn't seem to have had in count ...

  • Question

Relating an enhancement record to a RITM and it's not working

Hi,  I need assistance, unable to link a Requested Item (RITM) to an Enhancement record in Flow Designer. The RITM reference is not being populated on the Enhancement record. I used the actual record and the sys id not sure what i am missing.   Regar...

  • Question

Resolved! Work notes - Change assignment group log

Very simple request if someone could help me. In my current job, their ServiceNow instance doesn't capture the change on 'Assignment group' or 'Assigned to' inside tickets/tasks/request, I know this gets posted in the work notes as it did in previous...

  • Question

Transform - Coalesce field not indexed

Has anyone experienced issues ingesting vulnerability findings from Google Cloud / Google SecOps into ServiceNow Vulnerability Response (IVR), where the JSON payload appears to be accepted but fails during processing or SIR creation?We are currently ...

  • Question

[GF#5] PDI in Offline state: Resolving Error 502 Bad Gateway (snow_adc)

HTTP codes 1xx - Hold up2xx - All good3xx - Redirection4xx - User messed up5xx - Server messed up502/503/504 - Third-party messed up  This is Ezra. He was happily building a new app in his PDI when a 502 error appeared on his screen.When he saw the m...

  • Question

Learning Javascript for Servicenow in 2026

Hi everyone,I am relatively new to scripting, but my goal is to become a developer on the ServiceNow platform. I am currently looking for advice on the best learning path for JavaScript.I know Chuck Tomasi's "Learn JavaScript on the Now Platform" ser...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

  • blog
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