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How to cancel a hung scheduled job?

Wendy Peterson
Tera Guru

We have some scheduled imports that run every night and for whatever reason they are hung. I can manually run them but they won't kick off automatically when they should. It doesn't give me the option below to change the state. Any ideas? TIA

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1 ACCEPTED SOLUTION

Joe McCarty1
ServiceNow Employee

Navigate to 'Active Transactions', find the running job and right click and select 'Kill':



Screen Shot 2017-02-17 at 7.34.14 AM.png


View solution in original post

2 REPLIES 2

Joe McCarty1
ServiceNow Employee

Navigate to 'Active Transactions', find the running job and right click and select 'Kill':



Screen Shot 2017-02-17 at 7.34.14 AM.png


Thanks that worked.