How to capture Survey in an updateset and move to another instance?

Community Alums
Not applicable

I have a survey that a business user created on the production environment.  I would like to move that to a sub-prod instance so they can test and work out issues with the survey. 
I was able to capture just about everything in an updateset, however.  When I captured the Questions for the survey, I got the question itself but not the Choices or other items.  Meaning I have a question with no ability to respond.

Does anyone know what I missed or could help with this?

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

You'd want to review the related tables and ensure you've captured all related records with that survey: https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/administer/survey-adminis...

All tables listed above to check.

Please mark reply as Helpful/Correct, if applicable. Thanks!


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View solution in original post

4 REPLIES 4

SumanthDosapati
Mega Sage
Mega Sage

Tables which have an attribute "update_synch" will only capture in update set.

For other tables, preferred is to export and import xml.

 

Regards,
Sumanth

Allen Andreas
Administrator
Administrator

Hi,

You'd want to review the related tables and ensure you've captured all related records with that survey: https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/administer/survey-adminis...

All tables listed above to check.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Community Alums
Not applicable

Thanks Allen, I found the table I missed and was able to get the responses from there.

Much appreciated.

 

Hi @Stephen C 

Awesome, great work! 🙂


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!