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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 29, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Interface - use of SSL/TLS certificate and best practise Hello,I have a question about the use of SSL/TLS certi... Read More Developer forum How to copy attachment to another record Hi,How can I copy an attachment to specific record with two changes:No need the ZZ_... Read More Developer forum How to Retrieve KB sys_id from AI Search in SNVA for Custom Processing? I have a script that a... Read More Developer forum How to enable Code Block/Monospace formatting in CSM Workspace Additional Comments and Work Notes? Read More Developer blog Find an Unknown Record Table, Name/Number Using only Sys ID Have you ever received... Read More Developer forum variable options bulk import I am trying to create a catalog item record in which there are nearly 400 + Variabl... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More SecOps events ServiceNow is headed to Black Hat USA 2026 ServiceNow at Black Hat: Security for the infinite-threat era Most security tools s... 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August 6, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-CRM-Solutions.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Resolved! Interface - use of SSL/TLS certificate and best practise

Hello,I have a question about the use of SSL/TLS certificate (download from the website - see my screenshots) because our customer use it to connect its application to our instances. This is not practical since the expiration happens every 3 months.I...

  • Question

What is CPQ Configurator ?

Hi , I would like to know what is CPQ configurator and its role in the Quote Management application. Also, is it available in PDI ?

  • Question

How to copy attachment to another record

Hi,How can I copy an attachment to specific record with two changes:No need the ZZ_YYI want to change the file name on the target record 

  • Question

The End of NowLLM : Closing an In-House Era

ServiceNow is ending the default use of its in-house large language model, Now LLM, and shifting towards integrating advanced third-party models like Google Gemini and OpenAI GPT. This update shows ServiceNow's strategy to provide more powerful, flex...

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  • Analytics and Reports
  • Best Practices
  • Upgrades and Patches

Restrict Delegation for Specific Approval Types Only

Hi,Need help related to Approval Delegation and would appreciate your guidance on the best approach. Current BehaviorUsers can configure delegates using the User Delegates (sys_user_delegate) table.When an approval is generated, ServiceNow checks the...

  • Question

Find an Unknown Record Table, Name/Number Using only Sys ID

Have you ever received a sys_id and been asked to investigate a record, but had no idea which table it belonged to? One of the most common troubleshooting scenarios in ServiceNow is receiving a sys_id without any information about the corresponding ...

  • blog

Locked out of Zurich PDI via stuck iPhone Passkey MFA

Since the upgrade to Zurich, I am unable to MFA using my windows pin and I had not setup another MFA option. I know the password on the admin account (and I have recently reset it which did not help), so I wondered if it is possible to reset the MFA ...

  • Question

Resolved! Difference between AI agent , Now Assist and Virtual agent.

1. AI Agent:AI Agents in ServiceNow are like smart digital teammates that understand what needs to be done, make decisions on their own, and take action — all within your workflows. Powered by Generative AI and large language models(LLM), they simpli...

  • Question

Resolved! Fiscal calendar in servicenow

In any organisation, tracking financial or operational performance doesn’t always align neatly with the standard January-to-December year. That’s where Fiscal Calendars come in. They help define how your company divides the year for financial reporti...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

Update: July 29, 2026 We are investigating reports that a small number of PDIs remain offline and will share updates here as more information becomes available.    Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are ...

  • blog

variable options bulk import

I am trying to create a catalog item record in which there are nearly 400 + Variable options needs to be created. Is there a way I can do a bulk import of this data rather than creating each variable option manually.If yes,what is it?

  • Question

Email not triggering to external DLs.

Email Notification is not triggering to external Distribution List. Showing error like recipient address rejected: Domain not found. But when in sending test email from outlook to these DLs, its working fine. Only getting this error when triggering e...

  • Question

Resolved! Hide Remote Record Producer field based on Remote Choice Definition value

Hello!Subject pretty much says it all. I am creating RRPs in Service Bridge and I want to show or hide some of the fields based on the value selected in a Remote Choice Definition.However I can't use a UI policy as the RCD doesn't appear in the condi...

  • Question
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