How to change a specific list view

[gunishi]

Hi there, 

I have a table that has specific views. For example when I use the navigator there is 'All elements' and then 'My elements'. They are both specific views of the same table. 

I want to amend it so that when the user clicks on each on these certain records are hidden if a column is empty. 

I was going to use an encoded query in  BR query, but don't know how to apply this to the specific views instead of the whole table. 

Any help with this issue would be much appreciated. 

Kind regards, 

G

[Maik Skoddow · Accepted solution]

Hi @gunishi 

Views cannot hide any records based on conditions. Instead, they are intended for list and form layouts.

However, as it seems you already have items in the application navigator a user can click on, I recommend defining the respective conditions in these records:

Maik

[Maik Skoddow · Accepted solution]

Hi @gunishi 

Views cannot hide any records based on conditions. Instead, they are intended for list and form layouts.

However, as it seems you already have items in the application navigator a user can click on, I recommend defining the respective conditions in these records:

Maik

[gunishi]

Hi @Maik Skoddow 

This is great, I am very new to ServiceNow so all this information is very useful. 

How do I navigate to the page you have in your screenshot?

Kind regards, 

G

[Maik Skoddow · Accepted solution]

Hi @gunishi 

in the application navigator hover over the respective item (e.g. "All elements") and click on the pencil which is appearing on the right side of the item:

Maik

[gunishi]

Hi @Maik Skoddow 

Thank you so much for your help. I wouldn't have been able to find this solution independently, so really appreciate it.

Kind regards, 

G