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Export data from servicenow to Pentaho Kettle

Hello guys, I'm working on a BI project and I want to retrieve data from servicenow and load it to Pentaho Integration Services so I can record it in my data warehouse, and I want to do this regulary, in other words I want to retrieve the new records...

zakbelgh by Kilo Explorer
  • 2591 Views
  • 3 replies
  • 0 helpfuls

Export to PDF is not working on Dashboards

One user is not able to export to PDF on Dashboard. getting error :- "An unexpected error has occurred. Please contact your system administrator. " while i am able to do so as an Administrator.   any idea why this is happening.

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Resolved! Response using REST API

Hi,I need help in sending response from Servicenow to Third party using REST API.I have a custom table and need to embed Record number in   this as a request and SNOW has to send response with 10 fields information. 3rd party will not send sys_id and...

maneesh3 by Tera Contributor
  • 9166 Views
  • 20 replies
  • 7 helpfuls

Creating Metric Instances through Scheduled jobs

Hello everyone.So, for reporting reasons, I need each first day of the month to create a new metric instance from a specific definition.So of course I thought of creating a scheduled job, but for some reason it goes through everything but my instance...

julienr by Mega Contributor
  • 2395 Views
  • 8 replies
  • 4 helpfuls

Resolved! Database View is not showing results

Good Afternoon All,I am attempting to dive into Database Views and I have created a simple view based off of a video I watched (below)After joining my incident table and my company table I added a WHERE clause to the incident table that attempts to p...

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Resolved! Outbound REST API in JSON format

Hello, I have successfully created an outbound REST request that is returning a response in XML format. I have confirmed that our third party supplies both XML and JSON formatted responses in the same resource url.The outbound REST message is returni...

Katie A by Mega Guru
  • 3052 Views
  • 4 replies
  • 1 helpfuls

Resolved! GlideSysAttachment.getContentBase64 is undefined in Jakarta

I need to get the Base64 content of attachments. The ootb function for this, according to the docs, is GlideSysAttachment.getContentBase64.I tried itvar sa = new GlideSysAttachment();gs.print(sa)gs.print(sa.getContentBase64)And it was undefined*** Sc...

Fields Units of Measure

Has anyone added custom units of measure to their database fields? For example, lets say I have a field that is a decimal and it stores the weight of something. I would like to add units to the label or even right next to the displayed value. So it w...

jfreise by Tera Contributor
  • 2390 Views
  • 3 replies
  • 0 helpfuls

Resolved! execute script in custom script field

HiI'm writing a new application and i want to add a cutom script field to a table that a workflow will locate via a glideRecord.The idea is the workflow will execute the script.I'm just a little lost on how to tell ServiceNow to execute a script in a...

NeilH2 by Giga Guru
  • 8010 Views
  • 11 replies
  • 5 helpfuls