So I am trying to replicate a RITM from one instances of ServiceNow to another. Basically from the Production Instance to the Test Instance. To do that I plan on using the Rest API to Order an Item from the workflow. I'm trying to test the Rest call ...
There are PERL and Java code samples in the Wiki for posting CSV or Excel files directly to an import set, but at present there are not any code samples for doing this with .Net (C#, VB, etc.). I am experimenting with HttpWebClient and with HttpWeb...
Hi All,I have catalog item with two 'multiple choice' variables named 'Group Type & Level of permission'.Group type check boxes are grayed out based on variable.Here my requirement is when 'S-Security Incident Response' is checked and sub type of the...
Hi,I have a Transform Map in which I am trying to update a reference field and there is a field made Coalesce too.My target table is a Training Table(which contains Resource Name & Associate ID along with Training & Status fields)Resource Name field ...
I know that in previous versions there was a dedicated KCS plgin for Knowledge Management but now in Istanbul I can't find it.Is this functionality now included with the basic Knowledge management module ? or am I missing the plugin somehow?
We been using the banner portion of the page to announce changes to ServiceNow such as upgrades, new applications, etc.Here's an example:The text in the first line is set in the system properties as the "Leftmost portion of the page header and browse...
I need to make the mandatory indicator appear on a variable label in service catalog. I have already tried a UI policy action, catalog client script, and enabling the mandatory setting on the variable itself. A catalog client script is the only w...
Hey Folks,If you are like me and are tired of the tedious tasks, tired of trying to remember everything about everything, i have a little bit of help for you when it comes to groups and the Group Types.Have you ever made a Group and itil Group and sa...
We have a form on the portal and we wish to export it to PDF and attach it to Email(s), the issue with the in built "Export to PDF" functionality is that it shows all fields including those hidden by a UI Policy, but we don't want these visible on th...
Hello.A script in one of my workflows is not creating Tasks, so I pasted it into a Fix Script to test it out. It doesn't work there either, and I am utterly baffled as to why, it is the simplest possible insert:Fix Script:var gr = new GlideRecord('ta...
HelloIm getting lost in scripting ACLWhat I need is to create ACL where:User can see only tickets where user is member of group to which ticket is either assigned or watchlistedAnyone know how to do it?With the below script Im not getting correct res...
Hi community,I want to set focus on the mandatory field if it is not filled by the user after click on Save/Update button,Please find the snapshot below,Here I just want to focus the Resolution Code if it is not filled by the user.Like that the focus...
Hi,I wonder if there is any way to export a table structure to another instance, so I don't have to go through the table recreation in another instance.Any help is appreciated.RegardsYusuf
I am working on a solution to pass variables from one task to the next as it passes down the workflow. This is because the later tasks need information provided by the earlier tasks. I have added the fields below to the bottom of tasks. (u_ip_address...
Hi All,i want to read the value from catalog fields in widget client controller.when i click the button, the function needs to get value of website url in client controller. Html :<div> <input type="button" ng-click="c.clearForm()" class="btn...
