Guys,Instances Version: IstanbulAs part of the Implementation, we are moving (It is the First Move ) all the changes implemented from Test to Prod (Clone) and then planning to do Clone from Prod to Dev so that we can make sure all our customer instan...
I'm working with ServiceNow Guru's excellent example of a custom slushbucket.I've got the slushbucket working with the list of groups to be selected. At the end of the UI Page HTML code, the value of the right-side of the slushbucket should be passed...
Hi,Is it a best practice to use wait for condition activity for multiple days . I have a temporary server access provisioning orchestration with access start date and access end date. I can easily create a workflow with start date and end date condit...
How to get the catalog item name in a field Item form?I need to load name of the item in the "Item Name" field, Ex: In the above screen shot, i need to have 'Test Item' value in Item name.
Instead of branch activity, we can show multiple transition path from a single activity. So what is the exactly use of branch activity in workflow?
scenarios where we use background scripts?
I have a reference field on sys_user - 'Default Assignment Group'.I want the lookup list to be filtered so you can only pick groups that the user is member of.Can anyone give me some input on how to do the script include.So far my starting point look...
Hi,I am struggeling with a transform script and I hope you can help me. The situation is that during an LDAP consolidation project two different LDAPs need to be imported into ServiceNow. The only possible coalesce attribute is email, however some ac...
Hi guys, it seems for the instance we use the None option from the right bucket of any list collector does not removed automatically when something selected from the left.so why the None is still there? in my pers DEv for sure when you select somethi...
Hi All,Requirement :A variable field on RITM will have 2 options based on which 2 tasks should be configured in workflow1) if option A is selected then TASK A should be created.2) else if option B is selected the TASK B should be createdOverall only ...
I'm trying to calculate the average backlog age of items in a freeform board from the vtb_card table. I'm grabbing the sys_created_on date, converting it into seconds, and then converting that into days, before putting it into an array. What I seem...
According to the Service now document we can't create business rule if when is different from sync and before on tables in different scope However it is not restricting me doing the same. Please Find Given Below Structure. Application ...
Hi,my first question - so please excuse me if I have missed anything obvious.I would like to create a request item - with some pre-populated fields - based on when a record is added to an unrelated table.So far I have looked at trying to do it by eit...
I want to disable the EXPORT / Export XML functionalities for a set of tables, unless the user is an admin.Is that possible?I found some documentation on hiding the UI menu option or just showing it to admins for all tables. (https://community.servic...
Original Question:We've recently decided that if a Manager opens a ticket on behalf of a user who reports to them in ServiceNow, the approval will be automatic. Managers hate having to do approvals for tickets they submit for their resources, they ...
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