Resolved! Search option is missing
Can someone help and let me know why the search option is missing on top right?
Forum Posts
Resolved! How to replace these hard coded values with current values?
Dear experts, Here is my BR in my second servicenow instance, i wanted to replace the hard coded values(highlighted) of the code, so that , it takes the newly created incident's parameters(like current.short_description, current.impact etc) and trans...
Resolved! Best Practice Variable Sets on Record Producers
I have a bunch of variables that I need to put on multiple incident record producers. These variables map to fields on the incident table. I thought I would create this in a variable set but there seems to be a client script that is removing map to...
SncTriggerSynchronizer.executeNow(schedJob)
hi all,i am trying to execute a sceduled import from background using SncTriggerSynchronizer.executeNow(schedJob).i am holding the return value of above in a variable and printing itvar schedJob = new GlideRecord('scheduled_import_set'); if(schedJo...
Container Start needs to be Collapsed by default
Hi, Can anybody please suggest, how can we make Container in Service catalog Collapsed by default, I don't want to show fields within container when form is loaded, fields should be visible only when user expands the container. Thanks in advance Mang...
Configure form on Service Portal reference field popup
Hello, I have a requirement to lock down form fields on some reference field pop-ups in our Service Portal. All fields need to be read only, and certain fields need to be hidden from non-admin users. In this example, I have a catalog item with a refe...
Resolved! How to customize widget "Knowledge Field Facet" in order to exclude records from the "knowledge bases" filter section
Hi, I have the requirement to change the widget "Knowledge Field Facet" available in in page "kb_search". The customer would like to remove some of the knowledge bases available in the filter section called "Knowledge bases" (see below image). Any ...
Resolved! Prevent RITM from getting closed if any of its TASK is still open. How to Achieve?
Hi,I want to Prevent users from closing RITM if any of its TASK is still open. Any help is highly appreciated.Thanks,Aamir
Resolved! ACL Rules that Override Access
Dear SN Community - Hello once again! Here is a dozy (which will be solved in no time!) I want to create a new role that will inherent the same permission as another role, but then limit this new "role" to only see certain records. I have been unable...
Resolved! UI page not working as expected
Hi Community, I have created a UI page that displays a form with 4 input text fields. I have the following script- <fieldset id="tax-details-container-1"> <div class="container-title"> <legend>Tax Details <span>1</span></legend> </div> <div class="le...
Resolved! Are ACE Reports still a thing?
There is a post from about a year ago stating they cost. Is this still the case? https://community.servicenow.com/community?id=community_question&sys_id=d661c729db98dbc01dcaf3231f9619c6&view_source=searchResult
Resolved! How to display email in the reference field instead of the user's name?
I am trying to get the email to display in the reference field. By default, the reference field will pull the user's name. What I am trying to do is to pull the user's email. All of this is on the sys_user table. How can I do this? Do I need like a...
Resolved! "incident has been created" email notification
While the condition for "incident has been created" email notification is as below, we just noticed that an incident email notification was created when someone accepted a meeting invite. I mean the acceptance of the "move invitation " created an add...
True or False variable values
Hi, Anyone please help me with the requirement. I have Checkbox variables on the form, lets as shown below. It contains Column 1 and Column 2. If any one of the variable on Column 1 and Column 2 is selected on the workflow, then it should return as ...
Resolved! Group By name in the list view is not coming to all fields
Hi All, I'm facing an issue with the group by in table list view. We have a custom table, in list view, I set to group by to all fields in the list view expect one field. why I'm not able to set to group by for particular field on list view. briefl...
