how to change duration type field value.

[Star123]

Hi everyone,

I am getting Business left time value in this format : 

1970-01-23 09:48:26

but I want to get Business time left values in day's and  hours format. please suggest me how to achieve this.

currently I have written this code

var gr = new GlideRecord('task_sla');

gr.addQuery('task.number', 'RMSR000010855'); // Query by task number

gr.query();

while (gr.next()) {

    gs.info('Business Time Left: ' + gr.business_time_left);

}

my requirement is on the basic Business left time I need to hide or show ours option another field.

[J Siva]

Hi @Star123 

Try below scripts.

Option 1:

var gr = new GlideRecord('task_sla');
gr.addQuery('task.number', 'RMSR000010855'); // Query by task number
gr.query();

while (gr.next()) {
    gs.info('Business Time Left: ' + gr.business_time_left.getDisplayValue());
}

Option 2:

var gr = new GlideRecord('task_sla');
gr.addQuery('task.number', 'RMSR000010855'); // Query by task number
gr.query();

while (gr.next()) {
    gs.info('Business Time Left: ' + gr.business_time_left.getDurationValue());
}

Regards,
Siva

[Sanjay191]

hello @Star123 
Please refer the below code and make changes accordingly and let me know if anything else

var start = new GlideDateTime(); // current time

var end = new GlideDateTime('1970-01-23 09:48:26');

var diff = gs.dateDiff(end,start,true);

gs.print(diff);

var totalSeconds = parseInt(diff, 10); // convert string to integer

var days = Math.floor(totalSeconds / (60 * 60 * 24));

var hours = Math.floor((totalSeconds % (60 * 60 * 24)) / (60 * 60));

gs.print(days + " days " + hours + " hours");

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You

[Ankur Bawiskar]

@Star123 

this should work for you

var gr = new GlideRecord('task_sla');
gr.addQuery('task.number', 'WO0010097'); // Query by task number
gr.query();
while (gr.next()) {
    // Get the business_time_left in seconds
    var duration = new GlideDuration(gr.business_time_left.getDurationValue());

    var days = parseInt(duration.getNumericValue() / 86400000);

    var hour = duration.getByFormat('HH'); //get hour part

    var mins = duration.getByFormat('mm'); //get mins

    var finalValue = 'Days ' + days + ' Hours ' + hour;
    gs.info(finalValue);
}

Record showing the Duration:

Output:

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Star123 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.