how to change email address in mailto template

jituksingh
Kilo Guru

Hi All,

I have created a copy of mailto.approval template and named it like mailto.moreinfo. Now I want to use this a more information required button on request approval email notification. When I am clicking on button its taking the email address which i want to change. How should I do that?

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When I click on more information button an email pop with default email id. I want to change the to email id as requested by email id.please help.

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3 REPLIES 3

Anurag Tripathi
Mega Patron
Mega Patron

This is and email template withing a template. You have to find the template used here and then make the change in that.

 

Please mark my answer correct/helpful if it helped you solve your issue.

-Anurag

-Anurag

This is the template used but I don't see email ID anywhere in this.

 

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Max31
Tera Contributor

Hi jituksingh,

Search in the sys_properties.list the record: glide.email.mail_to

That's where the MailTo used for OOB approval emails is located.