How to change role to Admin from my PDI, when "change role" is not available under Instance action section.

[Gjejlane Qehaja]

Under the instance action, I am unable to change role from "App Engine Studio Creator" to "Admin", as the activity to change role does not appear .

How do I get this option to appear?

I need admin role to be able to activate the plugin "App Engine Studio"

Activate a plugin (servicenow.com)

[Musab Rasheed]

Hello,

I see 'Change user role' is missing so try to activate by click on 'Activate plugin' and search for plugin but if nothing works then you may have to request for new instance, but I see even that's not available so wait until it becomes available automatically.

Regards

[Yousaf]

Hi Gjejlane.

Seen this post try and see if this work.

Can't find 'Change User Role' in the instance action top menu

Mark Correct and Helpful if it helps.