How to change the Assignment group filter condition for Incident in Now Agent

[ramirch]

Hello!

Currently, the Assignment group field in the Incident form in Now Agent does not have a filter condition. Is there a way to add a condition to the field or if anyone can point me to a training video on how to do configuration/development in the Now Agent app?

Thanks.

[Sid_Takali]

Hi @ramirch Refer this Docs

https://docs.servicenow.com/bundle/washingtondc-field-service-management/page/product/field-service-...