How to change the currency in the overview tab for a risk record?

ChuanYanF
Tera Guru

Dear experts,

 

I have faced a problem, as I could not be able to access the UI Builder, I cant seem to modify the overview tab here for the gross loss and net loss which is in USD, although I have changed the system localization to MYR. How am I able to change the things that is under the Risk Workspace? As it tells me that is protected by a read-only policy.

3 REPLIES 3

Kevin83
ServiceNow Employee
ServiceNow Employee

You could create a variant of your page if you want to modify your page. In Your case I think the page is:
/now/builder/ui/edit/pc/6cce1b7131eb1110f877707813070e22/2e7f0bf815486110f8772c0dbf5d6012/708206e50f012110827495758b767e53

However I think you are looking at this indicator:
now/nav/ui/classic/params/target/pa_indicators.do%3Fsys_id%3D6dccaec053b220103b1cddeeff7b129e%26sysparm_view%3Dautomated%26sysparm_record_scope%3D7443d9ba7373230055e9d8b0caf6a7b0%26sysparm_nostack%3Dtrue%26sysparm_view_forced%3Dtrue

So perhaps you want to edit that indicator?

Hi Kevin, thanks for the reply but I dont think I can access the two links that u sent here.

 

sejal1107
Tera Guru

Hi @ChuanYanF 

 

Please check this article, hope it helps

https://www.servicenow.com/community/sam-articles/mastering-currency-settings-in-servicenow-enable-d...

Refresh or clear cache after changing the system localization to MYR.

 

Please mark if you found this helpful.

Regards,

Sejal

Please check and Mark Helpful and Correct if it really helped you.
Thanks & Regards
Sejal Chavan