How to change the filter condition for below Affected CI related list?

[kiran115]

In the incident form, under the related list, when I open the "Affected CI" related list, it displays the records in a pop-up window. I would like to update the filter condition here because the current view includes records that have been retired. How can I modify the filter? I tried from my side, but this is somewhat different to update.

[LillianP]

Hello!

To update the Affected CI related list filter in ServiceNow, check if you can modify it directly in the list configuration. If not, try adjusting the sysparm_fixed_query parameter or filtering out retired CIs via the CMDB table status field. For advanced filtering, a Script Include like AssociateCIToTask

[Chaitanya ILCR · Accepted solution]

Hi @kiran115 ,

it's the script include AssociateCIToTask

update the highlighted line

if you want that to be removable filter use this

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[kiran115]

Thanks @Chaitanya ILCR, it worked.

[Thao Nguyen1]

Is there also a chance to find this for a workspace?