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How to Change the system language on the basis of user's preferred communication language?

vishal jaiswal
Tera Contributor

Scenario: There is a field "" in sys_user table and one field "Language" in system setting.

Expected solution: Need to change the system language on the basis of user's preferred communication language.

Example: If user's preferred communication language is FI then system language should automatically change to FI.

Please refer the attached pic.

 

15 REPLIES 15

Hi Ankur,

It worked after adding below script:

var util = new I18nUtils();

util.setLanguage('fi');
request.getSession().setLanguage("fi");	

@vishal jaiswal 

I could see you marked my response as correct earlier and now it is not

If my response helped you please mark it correct and helpful.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi,

final script

(function executeRule(current, previous /*null when async*/) {

    // Add your code here

var util = new I18nUtils();

util.setLanguage(current.preferred_language);

request.getSession().setLanguage(current.preferred_language);	

})(current, previous);

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

This is not working dynamically.

Issue: when i change one user A's preferred language to "X" then the system language change to "X". But it is not working for users A's system.

 

In short this work only when i do some changes and on my system itself whether i do changes for other users.

Expected sol: If the user's preferred language is "RU" (russian) in sys_user table.

Then that user's system language should be changed to russian by default whenever he log in from any device.