How to change variable set form layout on record producer

[Chaitanya Redd1]

Hello Team,

I'm trying change fields places on the form I have tried using containers but didn't work.

I have created variable set in that I have added 3 fields here I need requester to show up and Business unit & country side by side how to do this.

Thanks,

Chaitanya

[Ankur Bawiskar]

Hi Chaitanya,

If you have all those 3 variables inside the variable set then it can only be 2 columns wide as per the configuration.

Also if it is shown in 3 column format i.e. all variables side by side then user may have to scroll to right side which doesn't look good from UI.

Please refer below link it will guide you how to show 3 variables side by side; you can try that.

https://community.servicenow.com/community?id=community_question&sys_id=dff387e5dbd8dbc01dcaf3231f96...

Docs links:

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-manage...

Regards
Ankur

[Chaitanya Redd1]

I need 2 column format but here I need Business unit should come below the Requester field and country field should side by side to business unit.

[Ankur Bawiskar]

Hi,

in that case try this; Not tested though

1) layout as 2 columns wide, one side then the other

2) requester  -  order 100

3) business unit  - order 200

4) country - order 300

Regards
Ankur

[Chaitanya Redd1]

I have tried this one but didn't worked still I can see Business unit is beside requester it self.

Thanks,

Chaitanya