Record producer in workspace
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3 weeks ago
How to add a record producer as form in workspace.
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3 weeks ago - last edited 3 weeks ago
Hi @George_1
Step by step instructions given here:
Adding a Record Producer or Catalog Item button to the list view in Agent Workspace List Action
You can check this option as well
https://www.servicenow.com/community/developer-forum/answer-please/m-p/3075520
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3 weeks ago
from where you want users to click and they should be navigated to Record producer?
share some screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
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3 weeks ago
so on Click of "Create Case" on list you want particular catalog item to open?
if yes then check this link if it helps, response from Brad
Adding a Record Producer or Catalog Item button to the list view in Agent Workspace List Action
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader