How to change variable set form layout on record producer

Chaitanya Redd1
Tera Guru

Hello Team,

I'm trying change fields places on the form I have tried using containers but didn't work.

I have created variable set in that I have added 3 fields here I need requester to show up and Business unit & country side by side how to do this.

find_real_file.png

 

Thanks,

Chaitanya

1 ACCEPTED SOLUTION

Hi Chaitanya,

Take Requester field out of the Variable set with order 100.
Update the variable set order as 150 or 200 having other 2 variables.

After making changes, it looks like below screen, find_real_file.png

 

Regards,
Ajay

 

View solution in original post

12 REPLIES 12

Hi,

even I tried just now and it didn't work

The reason being there are only 3 variables inside that variable set

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Chaitanya,

I believe you cannot achieve this by keeping all 3 variables inside single variable set.

I assume you must have created variable set so that it can re-used across multiple catalog items.

please check with your business and if they are ok they you can remove the requester variable from variable set and then you can achieve that

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ajaykumar1
Tera Guru

Hi Chaitanya,

Can you check the Layout option selected in your Variable set, if it is not "2 column wide,one side, then the other" try by updating it.

Thanks,
Ajay

Hi Ajay,

I have tried all the layouts but it didn't worked.

 

Thanks,

Chaitanya

Hi Chaitanya,

Could you please share your variable set screenshot for more clarity?

 

Regards,

Vijay