How to check if a RITM has how many upcoming catalog tasks?
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02-13-2024 06:29 AM
Hello Experts,
We want to implement some requirement for RITMs which has/will have only catalog task. So, Is there way we can get the count of how many catalog tasks are going to be generated (from workflow or Flow) when RITM is submitted?
Thanks,
Rocky.
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02-13-2024 06:39 AM
Hi @Rocky5 ,
As every catalog item is different set of fields and workflow, which may have one to many sequential/or/parallel task.
As a develop/admin you can pre-configure the description part with that task details.
Catalog task can be count once RITM is submitted but during the submission, i don't think , if there is way to get that count, because workflow/flow will trigger after the RITM is create ( almost same time ).
Once workflow is trigger, you can get some details from workflow context about tasks ( executed or waiting to be executed )
-Thanks,
AshishKM
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02-13-2024 08:00 AM
Hi @Rocky5
There is no way to check how many task are upcoming, as it look like checking the how will be my day tomorrow.
My client also had same query and the same point i told there as well 🙂
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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