How to check plugin update history

[anvitha ash]

Hello community,

We have updated one of the plugin to lastest version,  now I need to check all the updates records, skipped records and what is impacted 

How to check details once the plugin is updated. Need suggestions 

Thanks in advance ☺️ 

[Dr Atul G- LNG]

NO mate, no other way. Might be log a Now support case. 

[TammyMaxson]

There are a couple of reasons you may not see your plugin in Plugin Installation History table.  If you did the Version Update in Batch, you will need to take the filter off of the history type field as those would show up as Batch Installs, and also they show as created by = System rather than you.

Also, note that there is a job that will clear data from this table.  We ran into this in the past where we waited to long to review our changes and the file no longer existed in the PlugIn Installation History table.  ServiceNow directed me to this knowledge article below. But basically it states 

How long is the data stored in the Installation History table? - Please find the KB/documentation for the Installation history table below -  

Plugins/Update Set we only retain 101 or less, so as new ones comes in we remove the older one Records will be removed on [sys_upgrade_history] table based on a sys_trigger called Clean Update History

The logic goes as follows:
- Upgrades we only retain 10 or less (minimum of 2), so as new ones comes in we remove the older ones
- Plugins/Update Set we only retain 101 or less, so as new ones comes in we remove the older ones

The purpose of removing is to reduce the clutter, as [sys_upgrade_history_log] records don't take up much space, however the [sys_upgrade_history_log] records related to them do.

https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=dc1465e8db485550ca6fdb85ca9619c7