How to check the data or records that integration send to Servicenow

Codi
Tera Contributor

Hi Everyone,

Is it possible to check the data or records that are sends by integration to ServiceNow?

if yes how to check it.

 

Thanks in advance

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Codi 

you can search which integrations are configured in your instance.

But which API or integration is doing the insert/update is not easy to find.

Check scheduled data imports, scheduled job, scheduled flows

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

sanketpatil09
Tera Guru

Yes, you can check the data or records sent by an integration to ServiceNow. If the integration uses Import Sets, you can view the imported data under System Import Sets > Import Set Logs. For incoming REST or SOAP requests, check the logs under System Logs > REST API Logs or SOAP Message Logs. If a MID Server is involved, you can check the ECC Queue for input messages. Additionally, you can view the Transaction Logs under System Logs to track incoming requests. For detailed tracking, you can also enable logging in the integration script to capture and display the data in the logs.