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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Dynamic Filter for last business day I have a requirement to add a filter option that would allow our users to return re... Read More Developer forum show assets based on assignment group of stockroom Hi ServiceNow Community, There is one catalog item for... Read More Developer forum Transform map issue Hello team, I have created a standard Transform Map and imported an Excel file. Although the Excel file ... Read More Developer forum sending out mass emails to affected users Hello, we had a issue that sent out an email to a lot of users, 1400.Whats the best... Read More Developer forum Create attachment from HTML file input I'm trying to build a UI macro in the global scope that creates a db_image record f... Read More Developer forum popup to update in list view does not appear in ServiceNow when we turnoff next experience percent complete field... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Federal and U.S. Public Sector SNUG ServiceNow Chargeback Special Interest Group What if your IT organization had complete visibility into service costs and consump... 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August 19, 2026 8:00 AM https://info.servicenow.com/WBR-MA00015912_Q3-FY26-EXP-Winners-Panel_MT00003632_LP?referenceSource=community Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

GlideQuery aggregate count null

Why is this GlideQuery returning count: null ? var example = new GlideQuery('incident') .where('sys_created_on', '>=', new GlideDateTime('2025-01-01 00:00:00')) .groupBy('priority') .aggregate('count', 'number') .having('count', 'number'...

  • Question

Dynamic Filter for last business day

I have a requirement to add a filter option that would allow our users to return records created on the last business day.I tried doing this by creating a Script Include to retrieve the last business day (based on a schedule) and then created a Dynam...

  • Question

show assets based on assignment group of stockroom

Hi ServiceNow Community, There is one catalog item for asset allocation in which when the req is submitted and sc_task is created under RITM for specific group. If I change the assignment group on sc_task(manually) then i want to show assets belong t...

  • Question

Create attachment from HTML file input

I'm trying to build a UI macro in the global scope that creates a db_image record from an image file input, and adds the db_image reference to a list field on the record. I've not managed to get the image content written correctly. Extract of the cli...

  • Question

Resolved! Service Operations Workspace - Submit a request

Good morning, When a user submits a request from an Incident or Interaction, the request correctly opens our Service Catalog as expected. However, if the user navigates to All Open Requests and attempts to create a new request, the system opens a dif...

  • Question

sending out mass emails to affected users

Hello, we had a issue that sent out an email to a lot of users, 1400.Whats the best way for me to send a new email out to these users and tell them to ignore the last one? 

  • Question

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

  • blog

Transform map issue

Hello team, I have created a standard Transform Map and imported an Excel file. Although the Excel file does not contain a value for the Model ID field, the transformed records are being populated with "Unknown" as the Model ID.Could you please advis...

  • Question

Resolved! Add a variable value as to field in notification

I need to workout how to get the value of a variable into the to field of a notification. Eg: I have a text field called "u_email_address" and I need to make whatever is typed in there to be added to the "Who will receive" section of the notification...

  • Question

Help with writeBase64 in GlideSysAttachment

Hi Everyone, I am trying to send base64 image as attachment to sys_cs_collab_chat table using GlideSysAttachment , but it not attaching and not even returning any error. Scripted Rest API:  (function process( /*RESTAPIRequest*/ request, /*RESTAPIResp...

  • Question

Resolved! Selecting Random User From Certain Group for ATF Testing

I am creating an ATF Test to test an Incident from start to finish - from submission on our Service Portal to work completion/closure in ServiceNow.  I have the Service Portal submission piece working just fine, but have run into some issues trying t...

  • Question
  • Automated Test Framework

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question
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