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12-20-2023 01:00 AM
Dear All,
We in our company have many external consultants working in our servicenow and we would like to set up validity date for these users.
Say for eg if we have the valididty of a user for 1 year just before the account expires the manager has to get a notification either to approve the user to continue or decline so the admin can deactivate or extend the users validity.
For this purpose i have added an extra date field in user table.
But how do i trigger these report.
Can someone guide me ?
Thank you in advance,
Renu.
Solved! Go to Solution.
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12-20-2023 02:41 AM
For using scheduled job, you got to do the same logic but using scripting and creating event and triggering notification.
Do it with flow its very easy and no code solution. if you find my answer helpfull please mark it correct or helpfull. it just takes a click...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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12-20-2023 02:44 AM
Hi @Renu4
Flow designer is very powerful and help you to grow yourself in SN world. Try to do these trainings
Now regrading your question
Expert @Sohail Khilji already suggested the way to do and I 100% agree with him on the way and screen shot.
Also where do i check the logs if a notification was triggered?
Atul: You can check in the logs --> emails
and do we need to create a notification prior to creating the FLow.
Atul: No, it will be part of Flow only.
If i have to use schedule job then how would i do that?
Atul: It can be do able in Flow and you need to just set the trigger for same.
Once your issue get resolved, please accept both's (mine and @Sohail Khilji ) answer as solution, as we are helping you to grow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-20-2023 02:06 AM
Hello Sohail,
Flow designer is relatively new to me.i tried executing what you mentioned in your post but i want to know who would get a notification as we are not specifying anyone(manager/admin).
and do we need to create a notification prior to creating the FLow.
If i have to use schedule job then how would i do that?
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12-20-2023 02:21 AM
Yes you need to create a notification like this :
and in flow select this notification which you have created,,,
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12-20-2023 02:35 AM
Thank you Sohail.Will give it a try and update you.
How do i do a scheduled job for this purpose? if i dont want to use Flow.
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12-20-2023 02:41 AM
For using scheduled job, you got to do the same logic but using scripting and creating event and triggering notification.
Do it with flow its very easy and no code solution. if you find my answer helpfull please mark it correct or helpfull. it just takes a click...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....