How to check user is available or not in another developer instance

[Learner10]

@Ankur Bawiskar 

Hello Community,

We are just creating incident from one developer instance to other developer instance through rest API post method and we are looking for the logic to check if source instance caller is available or not in the target instance if available caller should go to target instance caller field else it should be guest user.it would be great if anyone provide solution for this??

Thanks,

Learner

[Ankur Bawiskar]

@Learner10 

so before consuming the actual endpoint you can search in the target instance with that user name in sys_user table

Based on response of that API you can handle your next part.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Learner10]

We awere able to verify the user through get method and facing issue to pass that value in target instance.Could you please let me know how to pass that value in the record

[Ankur Bawiskar]

@Learner10 

you can send sysId of that user

What's the challenge?

[Ankur Bawiskar · Accepted solution]

@Learner10 

update the function as this

checkCaller: function() {

		var request1 = new sn_ws.RESTMessageV2();
		request1.setEndpoint('sysuser table endpoint' + current.caller_id);
		request1.setHttpMethod('GET');

		//Eg. UserName="admin", Password="admin" for this code sample.
		var user = 'admin';
		var password = 'admin';

		request.setBasicAuth(user, password);
		request.setRequestHeader("Accept", "application/json");

		var response = request1.execute();
		gs.log(response.getBody());

		var httpCode = response.getStatusCode();
		if(httpCode == 200)
			return current.caller_id;
		else
			return '';
	},