How to circumvent purchase order line items becoming read only?

Jared Wason
Tera Guru

In the procurement application once a purchase order line item has its status changed to Received or Ordered all the fields become read only. I had a request to allow the short description field still be writeable, but I can't find where its getting set to read only. I tried making an ACL rule that allowed write access to the field it didn't work. Does anyone know how I can go about allow users to still write to the short description field after the status is Received or Ordered?

1 ACCEPTED SOLUTION

Mohith Devatte
Tera Sage
Tera Sage

hello @Jared Wason ,

was it the field level acl for short description ?

and did you make it active false? 

also was it a write operation ACL? 

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3 REPLIES 3

Mohith Devatte
Tera Sage
Tera Sage

hello @Jared Wason ,

was it the field level acl for short description ?

and did you make it active false? 

also was it a write operation ACL? 

Thank you for having me reexamine the ACLs. It was write the ACL on the proc_po_item table. 

Nayan  Dhamane
Kilo Sage
Kilo Sage

Hello @Jared Wason ,

As my friend suggested regarding ACL please chek it. But along with it please check the field,

client script and Ui policy throughly.

 

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact

Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.