How to configure email notification for KB articles, when user clicks on retire button?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2023 01:40 AM
I have completed the task of setting up the email notification and the flow for the retire button. The email notification will be sent when the user clicks on the retire button or when the Valid to date expires. I have used the flow designer to configure these functionalities as well as email notification.
Please see the attached screenshot for reference.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2023 01:49 AM
Hi there,
Please don't double post your questions. One question is enough.
Can you remove this question? And just follow-up on the other one (were answers have been given).
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field