How to configure fields inside Record Information Overview Section on CSM Workspace?

samyukt
Giga Contributor

Hi.
I am trying to customize/configure the workspace I am working in, however I new to ServiceNow and don't know how to do it...

Please see the attachment. I want to add few more columns on to overview section. Can someone help me?

samyukt_0-1712763574408.png

 

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @samyukt 

 

AGLearnNGrow_0-1712765668170.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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AmolJ
Tera Expert

Investigate "sys_aw_ribbon_setting" table...