We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to configure fields inside Record Information Overview Section on CSM Workspace?

samyukt
Giga Contributor

Hi.
I am trying to customize/configure the workspace I am working in, however I new to ServiceNow and don't know how to do it...

Please see the attachment. I want to add few more columns on to overview section. Can someone help me?

samyukt_0-1712763574408.png

 

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @samyukt 

 

AGLearnNGrow_0-1712765668170.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

AmolJ
Tera Expert

Investigate "sys_aw_ribbon_setting" table...