How to configure languages in servicenow which are not supported by I18N Internationalization Plugin?

[janhavipatil]

Hi,

  I want to configure different languages in servicenow to make them available in language picker.

some language plugins are available in servicenow I18N Internationalization plugin. But what if we want to add some additional languages?

Can anyone help?

Thanks,

Janhavi

[Rajesh Mushke]

Hello Janhavi,

if i understand correctly,

Activate a language

By default, the language supported by the platform is American English. You can activate other supported languages if you have the admin role.

About this task

The following plugins are currently available:

• I18N: Brazilian Portuguese Translations
• I18N: Czech Translations
• I18N: Dutch Translations
• I18N: Finnish Translations
• I18N: French Canada Translations
• I18N: French Translations
• I18N: German Translations
• I18N: Hebrew Translations
• I18N: Hungarian Translations
• I18N: Italian Translations
• I18N: Japanese Translations
• I18N: Korean Translations (deprecated)
• I18N: Polish Translations
• I18N: Portuguese Translations
• I18N: Russian Translations
• I18N: Simplified Chinese Translations
• I18N: Spanish Translations
• I18N: Thai Translations
• I18N: Traditional Chinese Translations
• I18N: Turkish Translations

In addition, the I18N: Internationalization plugin provides the elements necessary for translating an instance without any translation preloaded. This plugin is useful for translating an instance to a language other than those listed above. For more information on using the I18N: Internationalization plugin to translate an instance, see Translate an instance.

Note: Activating internationalization plugins for any of the available languages automatically activates the I18N: Knowledge Management Internationalization Plugin v2 plugin (com.glideapp.knowledge.i18n2).
Use the following steps to activate the desired language plugins.

Procedure

1. Navigate to System Definition > Plugins.
2. Find and click the plugin name.
3. On the System Plugin form, review the plugin details and then click theActivate/Upgrade related link.If the plugin depends on other plugins, these plugins are listed along with their activation status.If the plugin has optional features that depend on other plugins, those plugins are listed under Some files will not be loaded because these plugins are inactive. The optional features are not installed until the listed plugins are installed (before or after the installation of the current plugin).
4. (Optional) If available, select the Load demo data check box.Some plugins include demo data—Sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good practice when you first activate the plugin on a development or test instance.You can also load demo data after the plugin is activated by clicking the Load Demo Data Only related link on the System Plugin form.
5. Click Activate.

Activate a language

[rafaelformagini]

It have a cost to active language plugins?

[Rajesh Mushke]

if you want new language plugin which is not available in mentioned list,

please contact Servicenow for request plugin.

• Request a plugin

Some plugins must be activated by ServiceNow personnel. These plugins do not appear in the System Definition > Plugins list.

• Purchase a pluginS

ome features require a separate subscription from the rest of the ServiceNow platform.

Related Reference

• List of Istanbul plugins

[janhavipatil]

Hi Rajesh,

Will servicenow charge for activating the plugin for the languages which are not available in I18N Internationalization plugin?

Thanks,

Janhavi.