How to configure languages in servicenow which are not supported by I18N Internationalization Plugin?

[janhavipatil]

Hi,

  I want to configure different languages in servicenow to make them available in language picker.

some language plugins are available in servicenow I18N Internationalization plugin. But what if we want to add some additional languages?

Can anyone help?

Thanks,

Janhavi

[Rajesh Mushke]

Hello janhavipatil

no idea about the cost of the plugin,but you can raise a Hi Ticket and they will explain to you.

Please follow the below procedure for request a plugin.

Request the plugin through the HI Service Portal.

Procedure

1. In the HI Service Portal, click Service Catalog > Activate Plugin.
2. Fill out the form.

   Target Instance	Instance on which to activate the plugin.
   Plugin Name	Name of the plugin to activate.
   Specify the date and time you would like this plugin to be enabled	Date and time must be at least 2 business days from the current time. Note: Plugins are activated in two batches each business day in the Pacific timezone, once in the morning and once in the evening. If the plugin must be activated at a specific time, enter the request in the Reason/Comments.
   Reason/Comments	Any information that would be helpful for the ServiceNowpersonnel activating the plugin such as if you need the plugin activated at a specific time instead of during one of the default activation windows.

3. Click Submit.

Refer :

Request a plugin

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/plugins/task/t_Reque....

[Rajesh Mushke]

Purchase a plugin

Some features require a separate subscription from the rest of the ServiceNow platform.

Before you begin

Role required: admin

About this task

To purchase a subscription, contact your ServiceNow account manager. In most cases, the account manager will arrange to have the plugin activated on your organization's production and sub-production instances, generally within a few days. In some cases, you can activate the plugin within the instance.

If you do not have an account manager, decide to delay activation after purchase, or want to evaluate the feature on a sub-production instance before purchase, follow the steps to activate a plugin. If the plugin is not listed in the System Definition > Plugins module, make a request through HI.

Refer :

• Purchase a pluginS

Let me know if you need more help.

[Rajesh Mushke]

if you want to add a language picker on login page, please follow below procedure

User specific language

The user has several choices for identifying the language to be used for the instance, as described here.

• Language picker at login: If user-specific language is enabled, users see a choice list on the login page to select their language. To control display of the choice list on the login page, navigate to System Properties > UI Properties and use the property Show the language select box on the login page to allow the user to specify the language they would like to be logged in with.
• Language picker in the welcome banner:When an internationalization plugin is enabled, users can select their language in the language picker in the welcome banner.
• Language setting on the user table: If you have users that require a different language in addition to the global language, you can specify a language for them in User Administration > Users. If the Language field isn't already on the form, you can configure the form and add it.

The Language field in the User [sys_user] table overrides the default global language for that user's sessions.

User language

Note: Setting the language for the system guest user sets the language for both the login page and all users without a user role.

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/localization/referenc...

[Rajesh Mushke]

I hope your query is been answered, so please mark my response as correct answer based on your impact.

Please Hit Like and Helpful and Mark as Correct Answer.

[Rajesh Mushke]

Hi Janhsvi,

I Hope your query is been answered , so please close this thread.

Then only this will be helpful for other community customers.

Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list. Visit How To Mark Answers Correct From Community Inbox

Thanks in Advance............