How to connect one instance servicenow to multiple microsoft teams tenant?

Cristian Ojeda
Tera Contributor

II need to connect my servicenow instance with two different microsoft teams tenant, one from company A and one from company B.
Is it feasible to make this connection?
can someone tell me how to do it?

1 ACCEPTED SOLUTION

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0825690 for more information.

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7 REPLIES 7

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0825690 for more information.

This is backwards to what i want the kb is saying multiple instances one team. I want multiple teams to one instance. 

Alex160
Tera Contributor

I have a similar situation I'm trying to solve for. I need to connect two separate Microsoft Teams instances to a single ServiceNow instance. Is that possible? If I read the KB0825690 correctly, it describes the opposite - connecting multiple ServiceNow instances to a single Microsoft Teams instance.

 

Any help is much appreciated - thanks!

 

amarbro
Tera Contributor

Hello Cristian ,

 

Did you get solution to your question because KB article is referring exactly opposite to it.

 

Thanks,

Amar