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How to control the checklist item in the change form(only change manager and admin only add the item

Vamsi_Y
Tera Contributor

Hi Everyone,

 

How I will do the task:-

 

Only the change manager and admin can add or delete items in the checklist for the change form; others can only view the items.

 

Thanks,

Vamsi

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vamsi_Y 

 

You can use ACL for the same, Please share some screen shot how you configured this. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi Atul,

 

In our instance same configuration is available in the incident table. A few days back we added a checklist on the change form. so now we will control the adding the checklist items only change_manager and admin.

 

Please find the attached screenshot

 

Thanks,

Vamsikrishna.